Shipping Policy

At Swag Ink, we aim to deliver your tattoos safely, quickly, and transparently. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.

In case of high order volume or unforeseen delays, we’ll keep you informed via email or WhatsApp.

Once your order is placed, you’ll receive an order confirmation. After dispatch, tracking details will be shared.

Shipping Locations

Swag Ink currently ships across India using trusted courier partners. If your pin code is not serviceable, our team will contact you to discuss alternatives.

Shipping Charges

  • Free shipping on prepaid orders above ₹999
  • Shipping charges (if applicable) are non-refundable once dispatched

Estimated Delivery Time

  • Metro Cities: 4–5 business days
  • Non-Metro Cities: 5–8 business days
  • Remote Locations: 7–10 business days

Delivery timelines are estimates and may vary due to weather, courier delays, or holidays.

Order Tracking

Tracking details are shared within 24–48 hours after dispatch.
If you don’t receive tracking info, please contact our support team.

Delivery Issues

Incorrect Address:

Customers are responsible for providing accurate delivery details. Orders shipped to incorrect addresses are not eligible for refunds or replacements.

Missed Delivery:

Courier partners usually attempt delivery twice. If the order is returned, re-shipping may incur additional charges.

Delayed or Lost Orders:

In rare cases of delay or loss, please contact us with your order ID so we can assist promptly.

Packaging:

All Swag Ink products are securely packed to avoid damage. If your package arrives damaged, please contact us within 24 hours with photos.

International Shipping:

Currently, Swag Ink does not ship internationally.

Order Cancellations:

  • Orders can be cancelled only before dispatch
  • Partial COD orders: advance amount is non-refundable
  • Once shipped, cancellations are not allowed